Reference Services Section
The human’s life has advanced with “questions” since the beginning of creation and this issue is as old as the human himself. Hence, mankind has always had many questions in his mind. The initial questions were simple and on the other hand, human’s answer to these questions was based on the experienced humans’ memory. As the human made progress and knowledge was developed, mental memories weren’t able to answer plentiful and various questions in different topics of the science and also the mental knowledge was not recordable and therefore, it wasn’t transferable to the next generation.
Nowadays, the huge resources of human’s knowledge are recorded and recoverable in printed and electronic sets. We need a knowledge and service named the “reference service” and the “reference interview” to understand what question is answered in what science resource and how to understand the client’s question with the best method. The reference unit is a place for keeping these resources i.e. resources with generally alphabetic structure (like dictionaries, encyclopedias, thesaurus, etc) and also for providing reference services such as answering the reference questions.
The central library and information center has dealt with gathering world reference sets and resources since foundation as when the reference unit of the library started to work in 1996, it had 1500 Persian and Latin books kept separately in two halls with 200 meters area. Before transferring the library to its new building in 2012, its stock was 7000 topics. After transferring the library to the new location and aggregating the libraries of the units in the central library, this library’s reference books were increased to 12000 topics. After weeding the old resources, it now (November 2014) has 12104 Persian and Latin books. Two rooms with the area of 740 square meters have been assigned to the reference unit in the new library which Persian and Latin resources are kept separately by two librarians in each of them.
Introducing different kinds of printed reference resources, how to search and recover information
Tuesdays 12 p.m. to 2 p.m.
Thursday 10 a.m. to 12 p.m.
The Reference unit of the central library
Some of this unit’s activities have been accounted briefly below:
- new added references
- The unit’s instructions
- Conditions and regulations of using the unit
- Chat guide
- Visual guide to the reference unit
- Free reference resources
- Thesaurus and how to use it
- Body language and reference interview
- Citing handbooks
- Last Updated on Saturday, 23 December 2017
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